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File #: 0755-2026    Version: 1
Type: Ordinance Status: Consent
File created: 3/9/2026 In control: Finance & Governance Committee
On agenda: 3/30/2026 Final action:
Title: To authorize the Director of the Department of Technology to modify a contract with Granicus, LLC for the Government Experience Engagement Cloud platform; and to authorize the expenditure of $252,676.46 from the Department of Technology, Information Services Operating Fund. ($252,676.46)
Attachments: 1. 0755-2026EXP, 2. OH_Columbus_Q-524894_2026MAR5, 3. Ohio SOS Cert (Granicus, LLC)

Explanation

 

BACKGROUND:

This ordinance authorizes the Director of Technology to modify a professional services and software licensing contract with Granicus, LLC for their Government Experience Engagement Cloud platform.

 

The Government Experience Engagement Cloud is an enterprise content management platform hosted by Granicus, LLC. The annual subscription provides an outcome-focused solution to reach constituents, leverage community feedback, and increase enrollment and adoption of programs, as well as training for city staff to create and maintain city and department webpage content on behalf of their respective offices and departments.

 

Ordinance 3049-2022 authorized the Director of Finance and Management, on behalf of the Department of Technology, to establish a contract to migrate the city’s webpage content to a new enterprise content management system. Granicus, LLC was selected, via National Cooperative Purchasing Alliance (NCPA) Agreement 01-115, a competitively selected public joint purchasing agreement for Granicus software and services, to undertake the migration. The term of the initial contract was for five years, starting December 19, 2022, and ending December 18, 2027, in the amount of $1,566,608.00. 

 

This ordinance authorizes the Director of the Department of Technology to modify the original contract, adding funds to pay for professional services and software licensing for various city departments in the amount of $252,676.46

 

1.1  Amount of additional funds to be expended:

Original contract amount:           $1,566,608.00 (PO375779; PO381514; PO398966; PO413368; PO511411; Ord. 3049-2022)                         

Modification No. 1:                                                 $252,676.46 (This ordinance)

 

Total amount, including all renewals/modifications:  $1,819,284.46 

 

1.2  Reasons additional goods/services could not be foreseen: 

This modification is necessary to preserve our unified digital infrastructure and prevent operational fragmentation across departments. A lapse in these services would compromise data integrity, increase service delivery costs for taxpayers, and eliminate critical self-service and communication channels.

 

1.3  Reason other procurement processes are not used:

Granicus, LLC is the proprietary creator and sole provider of the Government Experience Cloud, prohibiting other vendors from performing required integrations or updates. Competitive bidding is impractical, as alternative solutions would require a total system replacement, incurring prohibitive costs and risking the loss of historical data.

 

1.4  How cost of modification was determined:

The cost of this contract modification is based on the pricing as defined in the negotiated quote.

 

CONTRACT COMPLIANCE

Vendor: Granicus, LLC

Vendor Account #: 007882

Expiration date: 9/18/2027

 

FISCAL IMPACT

Funding in the amount of $252,676.46 is budgeted and available in the Department of Technology, Information Services Operating Fund, Fund 5100.

 

Title

To authorize the Director of the Department of Technology to modify a contract with Granicus, LLC for the Government Experience Engagement Cloud platform; and to authorize the expenditure of $252,676.46 from the Department of Technology, Information Services Operating Fund. ($252,676.46)

 

Body

WHEREAS, Ord. No. 3049-2022 authorized the Director of Finance and Management, on behalf of the Department of Technology, to enter contract with Granicus, LLC for the migration of the city’s webpage content to a new enterprise content management system in the amount of $1,566,608.00; and

 

WHEREAS, this ordinance modifies the contract to add $252,676.46 in funding for professional services and software licensing for the Government Experience Engagement Cloud platform, utilized by several city departments; and

 

WHEREAS, it has become necessary in the usual daily operation of the Department of Technology to authorize the Director to modify a contract with Granicus, LLC for the Government Experience Engagement Cloud platform for the preservation of the public health, peace, property, safety, and welfare; NOW, THEREFORE,

 

BE IT ORDAINED BY THE COUNCIL OF THE CITY OF COLUMBUS:

 

SECTION 1.  That the Director of Technology be, and hereby is, authorized to modify a contract with Granicus, LLC for the Government Experience Engagement Cloud platform contract in an amount up to $252,676.46.

 

SECTION 2. That the expenditure of $252,676.46 or so much thereof as may be necessary is hereby authorized in Fund 5100 per the account codes in the attachment to this ordinance. (see 0755-2026 EXP)

 

SECTION 3. That funds are hereby deemed appropriated and expenditures and transfers authorized to carry out the purposes of this ordinance and the City Auditor shall establish such accounting codes as necessary.

 

SECTION 4.  That the City Auditor is authorized to make any accounting changes to revise the funding source for all contracts or contract modifications associated with this ordinance.

 

SECTION 5. That this ordinance shall take effect and be in force from and after the earliest period allowed by law.