Explanation
The Department of Public Utilities recommends reimbursement to Plaza Properties Inc. (Account # 238567-1286012) for overpayment of water and sewer fees. The overpayment was due to a data entry error during the installation of a new meter on April 10, 2008. The newly installed meter setting was inadvertently entered into the WASIMS billing system incorrectly. The result of this error is that the customer was charged for higher consumption than was actually used. An investigation into the occurrence has determined that the correct consumption will result in a reduction in the customer's account for Water and Sewer charges by $20,299.10 and $31,240.00 respectively. Prior to the adjustment the customers account balance was $2,032.94. The total adjustment of $51,539.10 was applied to the customer's most recent water/sewer bill of $2,032.94. The customer contacted the Division and an investigation has determined that a refund of $49,506.16 is due to the customer. The calculated $49,506.16 is the maximum refund and could be adjusted lower if the customer's account goes through an additional billing cycle prior to the effective date of this legislation.
Contract Compliance is not required as this refund is necessary to our customer to whom we have agreed to provide water and sewer services.
FISCAL IMPACT: There is no budgetary impact because we are returning a portion of funds the customer paid. Revenues are not significantly impacted by this legislation.
Title
To authorize the Director of Public Utilities to reimburse Plaza Properties Inc. for over-payment of water and sewer fees, to authorize a revenue reduction transaction not to exceed $49,506.16. ($49,506.16)
Body
WHEREAS, the Department of Public Utilities recommends reimbursement to Plaza Properties Inc. (Account # 238567-1286012) for over-payment of water and sewer fees, and
WHEREAS, the overpayment was due to a data entry error during the installation of a new ...
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