header-left
File #: 1435-2015    Version: 1
Type: Ordinance Status: Passed
File created: 5/21/2015 In control: Technology Committee
On agenda: 9/28/2015 Final action: 9/30/2015
Title: To authorize the Director of the Department of Technology, on behalf of the Department of Public Utilities, to enter into a contract for software support provided by Milestone Utility Services, Inc. for the Department of Public Utilities Mobile Dispatching System; in accordance with sole source procurement provisions of Chapter 329 of the Columbus City Code; and to authorize the expenditure of $17,000.00 from the Department of Technology, Internal Services Fund. ($17,000.00)
Attachments: 1. Sole Source Provider June 2015, 2. Columbus Proposal for Annual Maintenance Support June 10 2015, 3. Support - City of Columbus MUS_Mutual_NDA, 4. Sole Source Form Ord. No. 1435-2015 Milestone 2015
Explanation

BACKGROUND:
This legislation will authorize the Director of the Department of Technology, on behalf the Department of Public Utilities, to enter into a contract for software support provided by Milestone Utility Services, Inc. for the Department of Public Utilities Mobile Dispatching System. Milestone Utility Services, Inc. developed the Appointment Booking Interface between PragmaCAD and Hansen Customer Suite CIS (CUBS) within the Mobile Dispatching System and is the only vendor authorized to provide support to their product.

This contract will provide a year of support services that are expected to be implemented after system acceptance is authorized by the Department of Public Utilities, at a cost of $17,000.00.

The PragmaCAD system was developed by CGI Technologies and Solutions, Inc. and provides the Department of Public Utilities with a Mobile Dispatching System that interfaces with the Hansen Customer Suite CIS (CUBS). Milestone Utility Services, Inc. was selected by CGI Technologies and Solutions, Inc. as a subcontractor under a modification to their original contract EL012209. It was modified by authority of ordinance 2027-2012, passed October 22, 2012, through purchase order EL013746. Milestone Utility Services, Inc. was selected to design and build an Appointment Booking Interface between PragmaCAD and the Hansen Customer Suite CIS (CUBS) Mobile Dispatching System.

The Mobile Dispatching System enables the Department of Public Utilities to optimize service order assignments, assign them to technicians in the field, and capture field information for immediate use.

This ordinance also requests approval to utilize services provided by Milestone Utility Services, Inc. in accordance with sole source procurement provisions of Section 329 of the Columbus City Code; as it has been determined Milestone Utility Services, Inc. is the sole distributor of the software products associated with the Appointment Booking Interface between Prag...

Click here for full text