Explanation
BACKGROUND:
This legislation authorizes the Director of the Department of Technology (DoT) to enter into contract with Computer Associates International, Inc. (CA, Inc.), for the annual renewal of licenses, maintenance and support services associated with the City's Help Desk business application. This application enables the Help Desk to have the ability to establish trouble tickets, receive alert messages which provide and classify detailed information related to system and database problems, distribute the messages to the appropriate technician and allow the technicians the ability to remotely resolve system problems experienced throughout the City. This ordinance will provide funding for the one year agreement in the amount of $30,250.00, with a coverage period from March 1, 2011 through February 29, 2012.
Computer Associates International, Inc. (CA, Inc.) is the sole proprietor and copyright holder of the necessary products and services being purchased. Computer Associates International, Inc. is the only provider of the products and services associated with the application and software. Computer Associates, Inc. is the sole proprietor for the Unicenter Service Desk and the associated products, and the only vendor who can provide the necessary services. Accordingly, Computer Associates International, Inc. (CA, Inc.) is also the sole source of supply for upgrades, maintenance, support, new releases and additional copies of these products. For this reason, this ordinance is being submitted in accordance with the provisions of Sole Source procurement of the City of Columbus Section 329.07.
FISCAL IMPACT:
During the past two years (2009 and 2010), the Department of Technology expended $31,465.00 (EL009421) and $33,965.00 (EL010681) respectively with CA, Inc. Inc. for annual maintenance and support services associated with the City's Help Desk business application. For fiscal year (2011), the services associated with this agreement...
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