Explanation
BACKGROUND:
The Department of Technology has a need to renew and modify a contract with Emerson Network Power, Liebert Services, Inc., formerly known as Liebert Global Services, established by Ordinance No. 1160-2006, for annual maintenance and related services associated with the Uninterrupted Power Supply (UPS) systems, utilized by the Department of Technology. The contract was most recently renewed by authority of ordinance 0156-2012 (purchase order EL012677). This contract covers services for computer and data centers at two separate locations, and allows for continuous operations when power fluctuations and failures occur. The original contract provided language that allows for modifications and renewals for additional coverage periods at the end of each year's coverage period, contingent upon the express written approval of all parties and the City's appropriation and authorization of funds.
Approval of this ordinance will make provisions for an annual maintenance service agreement, with a total cost of $45,757.79 and a coverage period of 4/19/2013 through 4/18/2014. The annual maintenance is being modified from an “essential” to a “preferred” level of service to provide for 24hr/7days per week site scan coverage provided by the vendor which includes a software upgrade from version 3.0 to 5.0, at an additional cost of $15,722.00 for a combined total cost of $61,479.79 This service is needed to ensure that the City’s data centers will always be fully operational. In addition to the cost for the maintenance and software service upgrades, there is a need to replace capacitors and fans on the City’s UPS systems, in order to extend their useful life. The additional cost of this service is $39,881.40. The need for the enhanced maintenance service was not known at the time of the original agreement, therefore it could not be foreseen. As Emerson Network Power is the only factory authorized service provider for the Liebert UPS equipment ...
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