Explanation
1. BACKGROUND
This legislation authorizes a bidding waiver for the Director of Public Service to enter into contract with Accela, Inc., in the amount of up to $500,000.00 for professional services, licensing, and maintenance related to modifying currently installed Accela software.
The Department of Public Service has a need to replace its outdated in-house permitting system. Accela software is currently installed and in use by Building and Zoning Services (BZS) for a similar purpose with the Department of Technology (DoT) maintaining and administering the software. The Accela software can be configured and adapted for use by the Department of Public Service (DPS), saving the City the expense of purchasing additional software while maintaining administrative efficiencies by having only one system for DoT to maintain and administer. Using the Accela software will also allow data sharing and reporting between BZS, DPS, DPU, and other city departments.
This is a multi-departmental cooperative project involving Public Service, Building and Zoning Services, Public Utilities, and the Department of Technology. The planned duration of this project is nine months from the date the contract is fully executed. The project’s scope includes the configuration of up to 24 record types by Accela; implementation of an electronic workflow system; knowledge transfer and training of city personnel so future record types and report writing can be programmed by city personnel; system testing to ensure programming changes and modifications to the existing software installation are performing as anticipated; and Go-Live support to ensure a smooth transition as the changes made to the existing system move from the testing database to the production database. The cost of the project also includes a one-time licensing fee for up to 35 additional city users along with maintenance and technical support after the expiration of the Go-Live support period. The mainten...
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