Explanation
Background: This ordinance authorizes the Director of Public Utilities to enter into an agreement with KUBRA Data Transfer, Ltd. for Bill Presentment services. The contract amount being authorized by this ordinance is $9,000.00.
The City of Columbus (hereafter also referred to as “Client”) has approximately 300,000 water meters and 18,500 electric meters that serve approximately 1.2 million people with a projected growth of about 1% or less per year. Client produces annual water sales of approximately $234 million, sewer sales of $286 million, and electric sales of $85 million respectively. The Client remains primarily a residential community with approximately 94% of its meters being residential customers and 6% being commercial and industrial customers.
KUBRA will provide bill presentment services for the Department of Public Utilities which includes the printing and mailing of service bills for the approximate 1.2 million, and growing, customers of the City’s water, sewer, and electric services. The bill presentment service will also include the ability to access bills electronically. This new system will replace the current bill presentment solution with Doxim in 2026. After this initial contract for the testing service portion of the contract, the Department of Public Utilities intends to modify this contract with KUBRA annually for billing services.
For this testing phase contract, KUBRA will perform test bill production runs prior to implementation including up to multiple days of full volume. The number and quantity of testing is at the discretion of the City and we estimate the total cost of testing not to exceed $9,000.
The original term of this contract will be from date of execution to and including March 31, 2027 with the option to renew annually for three (3) additional one (1) year periods contingent on funding availability, mutual agreement between the parties, approval of City Council, and certification of funds by the City Auditor. T...
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