Explanation
1. BACKGROUND:
This ordinance authorizes the City Auditor to modify a professional services and software licensing contract with Fast of Colorado, L.P. (FAST LP) for Tax Revenue system user experience improvements.
Ordinance 0795-2025 authorized the City Auditor to renew and extend the contract through May 31, 2026 with Fast of Colorado, L.P. (FAST LP) for the licensing, maintenance, support, and services necessary for the management of the GENTAX system. The Auditor’s Office utilizes this system to administer and collect the taxes processed by the Division of Income Tax. This includes the public facing Columbus Revenue Information Services Portal (CRISP) that provides for the online filing and payment of taxes by employers, corporations, individuals, short-term rental, and hotel/motel operators.
After the most recent tax filing season, the City Auditor solicited feedback and identified where customers had the most challenges with using CRISP. To address the top issues and to increase protection against account takeover attacks, new programming and features are needed. This modification appends new features that improve the signup process, adds new capabilities for secure Pass Key logon, and provides other complementary enhancements designed to simplify and expand the overall user experience. These system enhancements are intended to spur engagement and increase adoption of the online features by refining the way users interact with CRISP.
This ordinance authorizes the City Auditor to modify the original contract in order to add funds to pay for the additional professional services for the Office of the City Auditor, Income Tax Division in the amount of $100,000.00 for making user experience improvements to the CRISP website and the GENTAX platform.
1.1 Amount of additional funds to be expended: $100,000.00
The 2025 contract renewal amount $ 2,762,753.00
Amount of this modification $ 100,000.00
Total Contract amount including this ...
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