Explanation
To authorize the City Auditor to enter into contract with OnActuate Consulting Inc. and provide funding for operational maintenance of Dynamics 365 Finance and Supply Chain (D365) and Point of Sale (POS); to authorize the expenditure of up to $648,000.00, from the Department of Technology operating fund for a total expenditure of $648,000.00; and to declare an emergency ($648,000.00). OnActuate, our Microsoft partner of record, is sole source as it owns intellectual property rights for Point of Sale and multiple Vendor Collaboration extensions critical to continued operation of the City’s D365 Financial System.
Operational support of Dynamics 365 includes support for D365 Finance and Supply Chain as well as Point of Sale. Support includes work item (defect) analysis and resolution, backlog operational work item analysis and resolution, technical support for reported issues, maintenance of development servers, deployable packages for City of Columbus extensions, and D365 yearly release support, mandated monthly Microsoft proactive quality updates (new in 2023), testing and remediation as required for D365 Finance and Supply Chain and Point of Sale.
Emergency action is requested in order to continue services for the City's financial system, Dynamics 365, without interruption. We are currently managing technical changes related to D365 Release 10.0.33. Delay of this effort would put financial transactions at risk such as vendor payments, PO confirmations and recording of revenue in a timely manner. In addition, should issues arise with the Point of Sale system, it would be unsupported during the gap period in the contract.
FISCAL IMPACT: Funding is available in the Info Services Operating fund, Dept of Technology Operating subfund.
CONTRACT COMPLIANCE: The vendor number is 027985 and expires 06/28/2023.
Title
To authorize the City Auditor to enter into contract with OnActuate Consulting Inc. in accordance with the sole source provisions of th...
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