Explanation
1. BACKGROUND
The purpose of this ordinance is to authorize the Director of the Department of Public Utilities (DPU) to enter into a contract through the City’s Request for Proposal process with Utility Service Partners Private Label dba Homeserve (hereafter referred to as Homeserve) to allow Homeserve to market water and sewer line protection plans to customers served by the City of Columbus Department of Public Utilities. This contract is at no cost to the City.
This contract will allow Homeserve to market water and sewer line protection products to the customers of the Department of Public Utilities. Customers may voluntarily enroll with Homeserve to acquire insurance for their water and/or sewer line at a low monthly cost. This helps protect the customer from unexpected construction costs related to the repair or replacement of a private side water or sewer line. All administrative and marketing tasks will be handled exclusively by Homeserve. In addition, Homeserve will establish a program to assist low-income customers with the replacement of galvanized water service lines, which will help offset costs to DPU’s Lead Service Line Replacement Program.
TIMELINE & FUTURE MODIFICATION(S):
This contract will begin in late spring 2025 with an initial term of five years. The contract has seven optional annual renewals after the initial five-year term. The contract, if all renewal options are exercised, will expire in 2037.
ESTIMATED COST OF PROJECT:
There is no cost to the City related to this contract. The City is not paying Homeserve to perform these services.
2. ECONOMIC IMPACT/ADVANTAGES; COMMUNITY OUTREACH; PROJECT DEVELOPMENT; ENVIRONMENTAL FACTORS/ADVANTAGES OF PROJECT
This contract will protect DPU customers from unexpected construction costs related to the repair or replacement of a private side water or sewer line.
3. BID INFORMATION
This project was formally advertised on the Vendor Services and Bonfire websites and o...
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