Explanation
BACKGROUND: The Department of Public Utilities recommends reimbursement to a customer for over-payment of water and sewer charges. Upon inspection of the customer's metering system, it was determined that the meter only had four dials, but the outside remote register had five dials. This discrepancy caused their billing to be over by $29,250.33. Adjustments have been made to assure accurate meter readings in the future.
It is requested that this legislation be handled in an emergency manner in order to reimburse the customer at the earliest possible date.
FISCAL IMPACT: There is no budgetary impact because we are returning funds that the customer already paid.
Title
To authorize the Director of Public Utilities to reimburse a customer a portion of water and sewer charges, to authorize the expenditure of $27,994.22 from Water Systems Operating Fund and $1,211.11 from Sewer Systems Operating Fund, and to declare an emergency. ($29,205.33)
Body
WHEREAS, upon inspection of a customer's metering system, it was determined that the meter only had four dials, but the outside remote register had five dials, and
WHEREAS, the discrepancy in the number of dials caused their billing to be over by $29,250.33, and
WHEREAS, the Department of Public Utilities recommends reimbursement to the customer, as they paid this amount, and
WHEREAS, an emergency exists in the usual daily operation of the Division of Water, Department of Public Utilities, in that it is immediately necessary to authorize the Director of Public Utilities to reimburse a customer a portion of water and sewer charges, in an emergency manner in order to reimburse the customer at the earliest possible date, for the immediate preservation of public health, peace, property and safety; now, therefore,
BE IT ORDAINED BY THE COUNCIL OF THE CITY OF COLUMBUS:
Section 1. That the Director of Public Utilities be and is hereby authorized to reimburse a customer ...
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