header-left
File #: 0001-2009    Version: 1
Type: Ordinance Status: Passed
File created: 12/26/2008 In control: Administration Committee
On agenda: 2/23/2009 Final action: 2/25/2009
Title: To authorize the Director of the Department of Technology to modify and extend (2) two contracts with Computer Associates International, Inc. (CA, Inc.) for maintenance and support associated with the City's Help Desk business application, for the Department of Technology, Information Services Division, and to authorize the expenditure of $31,465.00 from the Information Services Fund; and to declare an emergency. ($31,465.00)
Date Ver.Action ByActionResultAction DetailsMeeting Details
2/25/20091 CITY CLERK Attest  Action details Meeting details
2/24/20091 MAYOR Signed  Action details Meeting details
2/23/20091 Columbus City Council ApprovedPass Action details Meeting details
2/23/20091 COUNCIL PRESIDENT Signed  Action details Meeting details
2/6/20091 FINANCE DIRECTOR Reviewed and Approved  Action details Meeting details
2/6/20091 Technology Drafter Sent for Approval  Action details Meeting details
2/6/20091 Auditor Reviewer Contingent  Action details Meeting details
2/6/20091 CITY AUDITOR Reviewed and Approved  Action details Meeting details
2/6/20091 Technology Drafter Sent for Approval  Action details Meeting details
2/6/20091 CITY ATTORNEY Reviewed and Approved  Action details Meeting details
2/6/20091 Technology Drafter Sent to Clerk's Office for Council  Action details Meeting details
2/5/20091 Finance Reviewer Reviewed and Approved  Action details Meeting details
2/5/20091 Finance Reviewer Reviewed and Approved  Action details Meeting details
2/3/20091 Technology Drafter Sent for Approval  Action details Meeting details
1/30/20091 EBOCO Reviewer Reviewed and Approved  Action details Meeting details
1/30/20091 ODI DIRECTOR Reviewed and Approved  Action details Meeting details
1/27/20091 Technology Drafter Sent for Approval  Action details Meeting details
1/23/20091 TECHNOLOGY DIRECTOR Reviewed and Approved  Action details Meeting details
12/30/20081 Technology Drafter Sent for Approval  Action details Meeting details
12/30/20081 Technology Reviewer Reviewed and Approved  Action details Meeting details
Explanation

BACKGROUND:

This legislation authorizes the Director of the Department of Technology (DoT) to modify and extend (2) two contracts with Computer Associates International, Inc. (CA, Inc.). The first contract modification ($25,000.00) is for annual maintenance and support associated with the City's Help Desk; to continue the use of a critical business application. This application enables the Help Desk to have the ability to establish trouble tickets, receive alert messages which provide and classify detailed information related to system and database problems, distribute the messages to the appropriate technician and allow the technicians the ability to remotely resolve system problems experienced throughout the City. This ordinance will provide funding for year three of a three year agreement, with the coverage period from March 1, 2009 through February 28, 2010.
The second contract modification ($6,465.00) is for the annual renewal of licenses, maintenance and support of Knowledge Tools associated with the City's Help Desk, to continue the use of a critical business application. This application enables the Help Desk to create and maintain a knowledge base that will allow the technicians the ability to resolve system problems experienced throughout the City of Columbus. This ordinance will provide license support and funding for year two of a three year agreement, with the coverage period from March 1, 2009 through February 28, 2010.
FISCAL IMPACT:
The first contract with Computer Associates International, Inc. was implemented in 2007 as a three-year agreement, by the Department of Technology, contingent upon approval of funding on an annual basis. The agreement began on March 1, 2007 and will end February 28, 2010, with an initial cost, for year 2007, of $25,000.00 and $25,000.00 for each subsequent year. This fiscal year, the services associated with year three of this agreement will cost $25,000.00. The aggregate contract total...

Click here for full text