Explanation
Background: This ordinance authorizes the Director of the Department of Development to enter into a service contract with Benevate, Inc. for the continued use of Neighborly software, including support and training services in an amount up to $50,080.00.
The Department of Development, Housing Division started using Neighborly software in 2021. Ordinance 2629-2021 authorized the Director of the Department of Development to waive Columbus City Code Chapter 329 and enter into a contract with Benevate, Inc. for the software. After three years of use, the Housing Division would like to continue using the software, to enable safe and secure intake of applications, facilitate work from any location, and provide prompts to applicants to assure that a complete application is submitted.
In October 2021, Columbus City Council approved ordinance 2629-2021 to enter into a contract with Benevate, Inc and waived competitive bidding.
In December 2022, Columbus City Council approved ordinance 3413-2022 to enter into a contract with Benevate, Inc and waived competitive bidding.
In November 9, 2023, Columbus City Council approved ordinance 2974-2023 to enter into a contract with Benevate, Inc and waived competitive bidding. The current contract expires on December 14, 2024.
In June 27, 2024, Columbus City Council approved ordinance 1687-2024 to modify the existing contract with Benevate, Inc to provide 16 additional licenses and Database Lookup functionality, and waived competitive bidding. The current contract expires on December 14, 2024.
Contract Compliance: The vendor number is 039660 and expires 10/16/2025.
Waiver Request: A waiver of the competitive procurement requirements outlined in Columbus City Code Chapter 329.18 is being requested, as Neighborly is the only hosted software currently available for purchase that can address all of the City of Columbus, Department of Development, and Housing Division’s needs in one solution.
Fiscal Im...
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