Explanation
Background: This ordinance authorizes the Director of Public Safety, on behalf of the Division of Fire, to enter into a contract with ImageTrend, LLC for a comprehensive records management system (RMS). This ordinance also authorizes the Director of Public
Safety, on behalf of the Division of Fire, to enter into a contract with Intergraph Corporation for services needed to allow the RMS to automatically interface with our computer aided dispatch (CAD) system. In 2023, the Department of Public Safety, Division of Fire,
published a Request for Proposals (RFP) for a comprehensive records management system (RMS). In the past, the Division of Fire has maintained separate contracts for records management services. The goal of this RFP was to contract with a company that can
provide a comprehensive record management system that meets all of the City’s technology requirements and provides all of the necessary incident report platforms. After evaluation, in compliance with the Revised Code of the State of Ohio, the Charter of the City of
Columbus, Columbus City Code Section 329.28 and Title 39, the selection committee recommends entering into contract with ImageTrend, LLC for the records management system.
This contract is necessary to provide EMS and Fire Incident reporting, in addition to fire inspection reporting software. Each year, the Columbus Division of Fire (CFD) responds to over 170,000 calls for service. Each EMS incident requires an incident report to be completed in a NEMSIS 3.4 compliant format that meets national standards. That information creates a permanent patient record that is maintained by the Division of Fire. This report is used as justification for EMS transport billing, which generates approximately $20 million annually in revenue for the City's general fund. The incident reports are also used to share information with local hospitals and are referenced for continuous quality improvement (CQI) efforts to ensure CFD maintains a ...
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