Explanation
This legislation authorizes the Director of the Department of Technology (DoT), on behalf of the Department of Public Utilities, to renew an annual software maintenance and technical support services agreement, for the Speedware software application, with Activant Solutions, Inc. The Department of Technology requires technical support and software maintenance services, from Activant Solutions, Inc. to support ongoing operations of the City's Speedware software application, which supports several business applications utilized by the Department of Public Utilities, Division of Electricity. Without the software maintenance and technical support services provided by Activant Solutions, Inc. the City will not be able to deploy web-based applications that affect Division of Electricity accounts and billing systems, the Street Light billing system as well as the Miscellaneous billing system, and the Division of Electricity will lose the capability to upgrade current software applications and vendor technical support, as well as software maintenance for both server-side and client-side components.
Also, renewing this agreement will allow the City to continue receiving software upgrades, technical support and related services for the Speedware software application. This application offers various software products to enhance productivity and improve business performance.
The associated coverage period for this annual renewal is from September 1, 2009 through August 31, 2010.
EMERGENCY DESIGNATION:
Emergency designation is being requested to immediately facilitate prompt payment; to continue with services that are necessary to support daily operation activities; to ensure no service interruption.
FISCAL IMPACT:
The cost during years 2007 and 2008 were $18,478.00 and $25,325.80, respectively with Activant Solutions, Inc. for the annual software maintenance and technical support services for the Speedware software application. The 2009 c...
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