Explanation
BACKGROUND: This legislation authorizes the Department of Human Resources Interim Director to enter into a professional services contract with Augstwenty LLC, a strategic advisory firm to support the continued implementation of the City of Columbus’ Citywide Strategic Roadmap and the modernization and process improvement efforts across the City’s Central Service Departments. In addition to the Department of Human Resources, who will administer the contract, the agreement will be utilized by the other Central Service Departments (Finance and Management, the Office and Diversity and Inclusion, Technology, and Civil Service).
The City has used Augustwenty LLC since 2025 through separate agreements for professional services that were entered into by each department independently. This work included the citywide Annual Strategic Planning and Budgeting process, Employee Journey, and the launch of the city’s Change Champions Network. This new agreement will ensure that existing work can continue to be supported in a way that is more coordinated and efficient.
The services to be provided by Augustwenty LLC will continue and build upon existing efforts to support enterprise-level transformation including:
· Advancing the citywide 2026 Strategic Roadmap implementation goals.
· Supporting the design and rollout of a Central Services Support Model to provide increased services to departments, strengthen cross-departmental alignment, and decision-making.
· Assisting with the standardization and modernization of the City’s Employee Journey, specifically Employee Onboarding to ensure greater consistency, efficiency, and alignment with the City’s values, culture, and operational excellence objectives.
These professional services will provide capacity, expertise, and implementation support to complement internal staff efforts as the City transitions from strategic planning into execution and sustainment. The work will directly support improved coordination across t...
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