City of Columbus - File #: 2221-2003

• File #: 2221-2003
• Version: 1
• Type: Ordinance
• Status: Passed
• File created: 9/25/2003
• In control: Administration Committee
• On agenda: 10/27/2003
• Final action: 10/28/2003
• Title: To authorize the Director of the Department of Technology to modify and extend a contract with Network Appliance Inc. for software/hardware and system support services, to authorize the expenditure of $68,731.00 from the Information Services Fund, and to declare an emergency. ($68,731.00)

Date	Ver.	Action By	Action	Result
10/28/2003	1	MAYOR	Signed
10/28/2003	1	CITY CLERK	Attest
10/27/2003	1	Columbus City Council	Approved	Pass
10/27/2003	1	COUNCIL PRESIDENT	Signed
10/17/2003	1	CITY ATTORNEY	Reviewed and Approved
10/17/2003	1	Technology Drafter	Sent to Clerk's Office for Council
10/16/2003	1	CITY AUDITOR	Reviewed and Approved
10/16/2003	1	Technology Drafter	Sent for Approval
10/15/2003	1	FINANCE DIRECTOR	Reviewed and Approved
10/15/2003	1	Technology Drafter	Sent for Approval
10/15/2003	1	Auditor Reviewer	Reviewed and Approved
10/14/2003	1	Finance Reviewer	Reviewed and Approved
10/10/2003	1	Technology Drafter	Sent for Approval
10/9/2003	1	ODI DIRECTOR	Reviewed and Approved
10/2/2003	1	EBOCO Reviewer	Sent for Approval
9/30/2003	1	Technology Drafter	Sent for Approval
9/29/2003	1	TECHNOLOGY DIRECTOR	Reviewed and Approved
9/25/2003	1	Technology Drafter	Sent for Approval

Explanation
BACKGROUND: This legislation is to authorize the Director of the Department of Technology (DoT) to modify and extend a contract with Network Appliance Inc. for software/hardware maintenance support and SAM+ Professional Services. The support and services, under this agreement, are for computer related equipment which allow DoT to manage, backup, archive, consolidate, store and access massive volumes of data and information that support various applications and key financial systems utilized by citizens and City Departments; such as the Division of Income Tax (revenue collection) application, the Department of Utilities, Division of Water (WASIMS application), Geographic Information Systems (GIS) applications, Auditor's Office Performance Series accounting systems and other mission critical city business functions. Also, provided by this contract are: Onsite Premium Critical Hardware Support which provides the City with a 24-hour onsite response to assist in the identification and resolution of any hardware failure on a 7-day, 24-hour basis. Whereas, SAM+ is a technical management service provided by an assigned Professional Service Engineer from Network Appliance. Other services provided include monthly site inspections, environmental reviews, system cabling and grounding reviews, system statistics reviews, system performance evaluation and site inventory.

The original contract was established with a multi-year option to renew under contract EL000725 and under Ordinance Number 1369-00 for warranty and support services. Renewal of this agreement is necessary due to the City's dependency on existing hardware and software to provide information functions for several vital City business activities. Without this contract it would greatly impact DoT's ability to meet the deliverables and expectations of both the citizens of Columbus and internal clients (city agencies) that utilize system applications supported by this contract. The term of thi...