Explanation
BACKGROUND: For the option to purchase Interactive Voice Response ( IVR), Call Center Management Information System (CCMIS) and Automated Call Distribution (ACD) software, hardware and related services for the Department of Technology The term of the proposed option contract would be three (3) years. Contract is through December 31, 2009. There will be three (3) one years options to renew contingent upon agreement by both parties. The Purchasing Office opened formal bids on May 11, 2006.
The Purchasing Office advertised and solicited competitive bids in accordance with Section 329.14 (Solicitation SA001942JY. One Hundred and Forty-Eight (148) (MAJ:139, MBE:8, FBE:1) bids were solicited; Ten (10) (MAJ:9, F1:1) bids were received.
The Purchasing Office, behalf of the Department of Technology is recommending award to:
PDT COMMUNICATIONS, LTD MAJ, CC: 32-0109794 (Expires 10-13-08)
Total Estimated Annual Expenditure: $5 0,000.00
These companies are not debarred according to the Federal Excluded Parties Listing or the State Auditor's Findings For Recovery Database.
This ordinance is being submitted as an emergency because, without emergency action, no less than 37 days will be added to this procurement cycle and the efficient delivery of valuable public services will be slowed.
FISCAL IMPACT: Funding to establish this option contract is budgeted in the Purchasing UTC Fund. The Department of Technology will be required to obtain approval to expend from their own appropriations for their estimated annual expenditures.
Title
To authorize and direct the Finance & Management Director to enter into a citywide contract with PDT Communications, Ltd. for the option to purchase Interactive Voice Response (IVR), Call Center Management Response Information System (CCMIS) and Automated Call Response (ACL) software, hardware and related services and to authorize the expenditure of one dollar to establish the contract from the Purc...
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