Explanation
This ordinance authorizes the City Clerk to enter into a service contract with Indigov Corporation.
Columbus City Council has selected the Indigov CRM Platform as its platform for managing constituent engagement. This software is an important management tool in the effective and proactive communication with constituents. The solution is custom built for public officials, and allows staff and public officials to efficiently triage incoming communications, reply to those messages, and conduct communication and data analysis.
Fiscal Impact: Funding to support this contract is available within the Neighborhood Initiatives subfund.
Emergency action is requested in order to undertake implementation as early as possible in 2025.
Title
To authorize the City Clerk to enter into a service contract with Indigov Corporation for implementation of a constituent relationship management platform; to authorize an appropriation and expenditure within the Neighborhood Initiatives subfund; to waive the competitive bidding provisions of Columbus City Codes; and to declare an emergency. ($73,420.00)
Body
WHEREAS, Columbus City Council has selected the Indigov CRM Platform as its platform for managing constituent engagement; and
WHEREAS, this software is an important management tool in the effective and proactive communication with constituents; and
WHEREAS, the solution is custom built for public officials, and allows staff and public officials to efficiently triage incoming communications, reply to those messages, and conduct communication and data analysis; and
WHEREAS, an emergency exists in the usual daily business of the city in that it is immediately necessary to authorize the City Clerk to enter into a contract with Indigov Corporation in order to undertake implementation as early as possible in 2025, for the immediate preservation of the public health, peace, property, safety and welfare; and now, therefore,
BE IT ORDAINED BY THE COUNCIL OF THE CITY OF...
Click here for full text