City of Columbus - File #: 2170-2006

• File #: 2170-2006
• Version: 1
• Type: Ordinance
• Status: Passed
• File created: 11/17/2006
• In control: Administration Committee
• On agenda: 12/11/2006
• Final action: 12/13/2006
• Title: To authorize the Director of Finance and Management, for the Department of Technology to establish a purchase order for bundled business communications solutions - Customer Interation Center, from a pre-established universal term contract, with PDT Communications LTD; to authorize the expenditure of $162,675.36 from the 311 Homeland Security, Crisis Management Grant within the General Government Grant Fund from Public Safety and $200,000.00 from the Information Services Capital Improvement Fund; and to authorize the expenditure of $362,675.36; and to declare an emergency. ($362,675.36)

Date	Ver.	Action By	Action	Result
12/13/2006	1	MAYOR	Signed
12/13/2006	1	CITY CLERK	Attest
12/11/2006	1	Columbus City Council	Approved	Pass
12/11/2006	1	COUNCIL PRESIDENT	Signed
11/30/2006	1	Technology Drafter	Sent for Approval
11/30/2006	1	Finance Reviewer	Reviewed and Approved
11/30/2006	1	FINANCE DIRECTOR	Reviewed and Approved
11/30/2006	1	Technology Drafter	Sent for Approval
11/30/2006	1	Auditor Reviewer	Reviewed and Approved
11/30/2006	1	CITY AUDITOR	Reviewed and Approved
11/30/2006	1	Technology Drafter	Sent for Approval
11/30/2006	1	CITY ATTORNEY	Reviewed and Approved
11/30/2006	1	Technology Drafter	Sent to Clerk's Office for Council
11/29/2006	1	Finance Reviewer	Reviewed and Approved
11/29/2006	1	Technology Drafter	Sent for Approval
11/29/2006	1	Technology Drafter	Sent for Approval
11/27/2006	1	SAFETY DIRECTOR	Reviewed and Approved
11/27/2006	1	Technology Drafter	Sent for Approval
11/22/2006	1	Safety Reviewer	Reviewed and Approved
11/21/2006	1	Technology Drafter	Sent for Approval
11/21/2006	1	Safety Drafter	Sent for Approval
11/20/2006	1	TECHNOLOGY DIRECTOR	Reviewed and Approved
11/20/2006	1	Technology Drafter	Sent for Approval
11/20/2006	1	EBOCO Reviewer	Sent for Approval
11/20/2006	1	ODI DIRECTOR	Reviewed and Approved
11/17/2006	1	Technology Drafter	Sent for Approval

Explanation

BACKGROUND
This ordinance authorizes the Director of Finance and Management to establish blanket purchase orders, for the Department of Technology and authorizes the use of 311 Homeland Security, Crisis Management Grant funds, for the purchase of bundled business communications solutions - Customer Interation Center (CIC). Included will be Call Center Management Information System (CCMIS); Automated Call Distribution (ACD) - multi-channel; Interactive Voice Response (IVR) -Self Service capable; Unified Messaging, Integrated Recording and Outbound Dialer - campaign management. The purchase orders will be made from a pre-established universal term contract (UTC), with PDT Communications LTD., expiration date December 31, 2009.

This is all part of the 311 call center and integration of the Public Utilities call center. As such, replacement of this equipment is crucial for continued efficiency of city operations. Funds for this purchase were identified, budgeted and are available within the Information Services Capital Improvement Fund, contingent on the bond sale; and 311 Homeland Security, Crisis Management Grant within the General Government Grant Fund associated with Public Safety.

This ordinance also authorizes the City Auditor to transfer funds between object levels within the 311 Homeland Security, Crisis Management Grant within the General Government Grant Fund to accommodate the expenditures authorized by this ordinance.

FISCAL IMPACT
Funds for this project will be shared costs; utilizing funds that were identified, budgeted and are available from the 311 Homeland Security, Crisis Management Grant within the General Government Grant Fund from Public Safety, in the amount of $162,675.36; and also from the Information Services Capital Improvement Fund, contingent on the bond sale, in the amount of $200,000.00 with an aggregate total of $362,675.36.

EMERGENCY DESIGNATION:
Emergency designation is being requested to allow i...