Explanation
BACKGROUND
As part of maintaining quality and continuity in its financial systems, the City Auditor’s Office employs system testing of Dayforce, Dynamics, and Tax systems prior to implementing new features, applying changes to configuration, or receiving product release updates by the software manufacturer. This systems management control and best practice allows for advanced defect detection and ensures a low failure rate for maintaining system stability. By testing in advance, it allows the City to identify any bugs and work with the software providers to receive a fix prior to it reaching production. With the depth and breadth of system functionality offered by these complex systems, as well as the frequency at which the City receives updates, manual testing is labor intensive and comes at an opportunity cost by testing existing processes versus implementing improvements. By implementing automated testing of common scenarios and processes, City resources can focus more on optimization and enhancements. Additionally, configuration changes can be tested quicker and more thoroughly through testing automation.
The Auditor’s Office conducted a Request for Statement of Qualifications (RFSQ) in accordance with Columbus City Code Section 329.27 for automated testing software, professional consulting for quality assurance and testing best practices, and technical services for implementation and ongoing support of the software.
The first step of the process requested a Statement of Qualifications (SOQ) from prospective offerors which was used to evaluate (1) the competence of the Offeror to perform the required service; (2) the ability of the Offeror to perform the required service competently and expeditiously; (3) past performance of the Offeror as reflected by the evaluations of the city agency, other city agencies, and other previous clients of the Offeror; and (4) functionality of proposed solution.
Eight (8) responses were received and evaluated. A...
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