City of Columbus - File #: 0974-2005

• File #: 0974-2005
• Version: 1
• Type: Ordinance
• Status: Passed
• File created: 5/20/2005
• In control: Administration Committee
• On agenda: 6/20/2005
• Final action: 6/23/2005
• Title: To authorize and direct the Director of the Department of Technology to modify and extend a contract with Computer Associates International for maintenance and support associated with the City's Help Desk, for the Department of Technology, Information Services Division, to authorize the expenditure of $24,000.00 from the information services fund, and to declare an emergency. ($24,000.00)

Date	Ver.	Action By	Action	Result
6/23/2005	1	CITY CLERK	Attest
6/21/2005	1	MAYOR	Signed
6/20/2005	1	Columbus City Council	Approved	Pass
6/20/2005	1	COUNCIL PRESIDENT	Signed
6/10/2005	1	Technology Drafter	Sent for Approval
6/10/2005	1	Auditor Reviewer	Reviewed and Approved
6/10/2005	1	CITY AUDITOR	Reviewed and Approved
6/10/2005	1	Technology Drafter	Sent for Approval
6/10/2005	1	CITY ATTORNEY	Reviewed and Approved
6/10/2005	1	Technology Drafter	Sent to Clerk's Office for Council
6/9/2005	1	FINANCE DIRECTOR	Reviewed and Approved
6/8/2005	1	Finance Reviewer	Reviewed and Approved
6/2/2005	1	EBOCO Reviewer	Sent for Approval
6/2/2005	1	ODI DIRECTOR	Reviewed and Approved
6/2/2005	1	Technology Drafter	Sent for Approval
6/1/2005	1	Technology Drafter	Sent for Approval
6/1/2005	1	TECHNOLOGY DIRECTOR	Reviewed and Approved
6/1/2005	1	Technology Drafter	Sent for Approval

Explanation
BACKGROUND:
This legislation authorizes the Director of the Department of Technology (DoT) to modify and extend a contract with Computer Associates International, for maintenance and support associated with the City's Help Desk, to continue the use of a critical business application, implemented March 1, 2004. This application enables the Help Desk the ability to establish trouble tickets, receive alert messages which provide and classify detail information related to system and database problems, distribute the messages to the appropriate technician and allow the technicians the ability to remotely resolve system problems experienced throughout the City. This ordinance will provide funding for year two of a three year agreement, ending February 28, 2007.
FISCAL IMPACT:
During fiscal year 2004, this agreement was implemented as a three-year agreement, by the Department of Technology, contingent upon approval of funding on an annual basis. The agreement began March 1, 2004 and will end February 28, 2007, with an initial cost, for the first year, of $13,000.00 and $24,000.00 for each subsequent year. This fiscal year, the services associated with this agreement will cost $24,000.00, which is available within the Department of Technology, information services fund, for the coverage period of March 1, 2005 through February 28, 2006.
EMERGENCY:
There is an immediate need to modify and extend a contract with Computer Associates International to maintain on-going support and to allow for uninterrupted daily operations.

CONTRACT COMPLIANCE NUMBER: 132857434 Expires: 6-30-2005



Title

To authorize and direct the Director of the Department of Technology to modify and extend a contract with Computer Associates International for maintenance and support associated with the City's Help Desk, for the Department of Technology, Information Services Division, to authorize the expenditure of $24,000.00 from the information services fund, and to...