Explanation
BACKGROUND: This legislation is to authorize the Director of The Department of Technology to modify a contract with Hewlett-Packard. The Department of Technology (DoT) supports a large number of Hewlett-Packard (HP) Systems used to support several City Agencies' business applications, such as Performance Series Accounting and Purchasing systems, Income Tax, Regulations, and Geographic Information Systems (GIS). Also included, are systems supporting daily operations in the Communications, Telecommunications, Electricity Divisions, and many other City Agencies.
The services provided by HP support Citywide business applications, which require many levels of hardware, software, and other support services that include: 4-hour on-site response to hardware problems, a 24-hour 365-day basis support for critical systems; such as the Performance Series, technical manuals, software licenses, and many other optional services to help DoT staff support each application. All services are customized to meet the unique needs of each City user based on the characteristics of each server.
There are other systems that are used for development, testing, and other non-critical business functions. Each non-critical system has an appropriate level of hardware and software support features to meet the needs of each business operation.
The systems are covered under an annually renewable contract beginning a new three-year term that affords the City substantial price discounts but preservers the right to terminate when it is in the best interest of the City. The three-year agreement is being initiated effective April 1, 2003 and will continue through March 31, 2006. This legislation will authorize the Director of the Department of Technology to modify and extend the current agreement to cover the first year of the current three-year term.
EMERGENCY: There is an immediate need to modify and extend a contract with Hewlett-Packard, to maintain and provide uninterrupte...
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