City of Columbus - File #: 2609-2017

• File #: 2609-2017
• Version: 1
• Type: Ordinance
• Status: Passed
• File created: 9/27/2017
• In control: Judiciary And Court Administration Committee
• On agenda: 10/30/2017
• Final action: 11/2/2017
• Title: To authorize the Municipal Court Clerk to enter into a contract with Genesys Telecommunications Laboratories, Inc. for the provision of servers and support services for the Municipal Court phone system, in accordance with the sole source provisions of Columbus City Codes; to authorize the expenditure of $17,052.00 from the Municipal Court Clerk Capital Improvement funds; to authorize the expenditure of $19,016.80 from the Municipal Court Clerk Computer Fund; to authorize an expenditure of $ 22,612.70 from the Franklin County Municipal Court Computer Fund, and to declare an emergency. ($58,681.50)

Date	Ver.	Action By	Action	Result
11/2/2017	1	CITY CLERK	Attest
11/1/2017	1	MAYOR	Signed
10/30/2017	1	COUNCIL PRESIDENT	Signed
10/30/2017	1	Columbus City Council	Approved	Pass

Explanation
Background: This legislation authorizes the Franklin County Municipal Court Clerk, Clerk of Court (“Municipal Court Clerk”) to enter into contract with Genesys Telecommunications Laboratories, Inc. for the provision of two (2) servers ($17,052.00) and one (1) year of maintenance and support services ($41,629.50) for the Municipal Court and Clerk’s Office (“Municipal Court”) Customer Interaction Center (“CIC”) phone system (“System”); and to authorize an expenditure of $58,681.50.
The servers are necessary for the CIC phone system to communicate with the new e-filing system for the Municipal Court Clerk Case Management System, thereby enhancing the system for more extensive electronic applications for the efficient operations of the Municipal Court.

The Municipal Court Clerk has a Certified Engineer on staff; therefore, the Municipal Court Clerk’s Office is positioned to bypass the necessity to contract with a third party reseller for CIC phone support and maintenance. This can be achieved by contracting directly with the developer of our current CIC phone system, Genesys Telecommunications Laboratories, Inc. By doing so, our office will be situated to offset the cost of any necessary CIC system module upgrades by performing them in-house rather than through a reseller. As Genesis Telecommunications Laboratories, Inc. is the proprietary source for our CIC phone system, this can only be achieved by contracting directly with them for support, upgrades and maintenance. As such, this contract is being established in accordance with the sole source provisions of the Columbus City Code, Chapter 329.

Emergency: Emergency declaration is requested for the continuity of the support services for the CIC phone system for the Municipal Court.

Fiscal Impact: Funds totaling $17,052.00 are available within the Municipal Court Clerk Capital Improvement Fund; funds totaling $19,016.80 are available within the Municipal Court Clerk Computer Fund budget; fund...