City of Columbus - File #: 0217-2008

• File #: 0217-2008
• Version: 1
• Type: Ordinance
• Status: Passed
• File created: 1/29/2008
• In control: Public Service & Transportation Committee
• On agenda: 2/25/2008
• Final action: 2/28/2008
• Title: To authorize the Public Service Director to enter into contract for the Parking Violations Bureau with ACS State and Local Solutions to provide parking violation processing services; to authorize the expenditure of $490,906 from the General Fund; to authorize the appropriation and expenditure of $55,000 within the Collection Fee Fund; and to declare an emergency. ($545,906)

Date	Ver.	Action By	Action	Result
2/28/2008	1	CITY CLERK	Attest
2/27/2008	1	MAYOR	Signed
2/25/2008	1	Columbus City Council	Approved	Pass
2/25/2008	1	COUNCIL PRESIDENT	Signed
2/13/2008	1	Auditor Reviewer	Reviewed and Approved
2/13/2008	1	CITY AUDITOR	Reviewed and Approved
2/13/2008	1	Service Drafter	Sent for Approval
2/13/2008	1	CITY ATTORNEY	Reviewed and Approved
2/13/2008	1	Service Drafter	Sent to Clerk's Office for Council
2/12/2008	1	SERVICE DIRECTOR	Reviewed and Approved
2/12/2008	1	EBOCO Reviewer	Reviewed and Approved
2/12/2008	1	ODI DIRECTOR	Reviewed and Approved
2/12/2008	1	SERVICE DIRECTOR	Reviewed and Approved
2/11/2008	1	FINANCE DIRECTOR	Reviewed and Approved
2/11/2008	1	Service Drafter	Sent for Approval
2/8/2008	1	Finance Reviewer	Reviewed and Approved
2/8/2008	1	Finance Reviewer	Reviewed and Approved
2/7/2008	1	SERVICE DIRECTOR	Reviewed and Approved
1/29/2008	1	Service Drafter	Sent for Approval
1/29/2008	1	Service Reviewer	Reviewed and Approved

Explanation

BACKGROUND
This ordinance authorizes a contract to provide parking violation processing services for the City of Columbus pursuant to a Request for Proposal (RFP), in accordance with the Columbus City Codes. ACS State and Local Solutions (ACS) (cc #131996647, expiring 06/01/2008), the current service provider, was the lone responder to the RFP. This new contract will allow for continued uninterrupted processing services and will not jeopardize the proven revenue flow.

This contract is a complete turnkey system that includes all software, hardware, licenses, and maintenance necessary to process parking citations on a transaction fee basis. It presently includes: a cash remittance system that incorporates walk-in, US Mail, pay-by-web, and pay-by-phone technologies; data entry, data processing, mailing of notices; a registration hold interface with the Ohio Bureau of Motor Vehicles; and a secondary collection effort for tickets that remain unpaid after going through the entire noticing process and still remain outstanding. The net funds collected under this effort are deposited in the General Fund, while a collection percentage fee is deposited in the Collection Fees Fund, established by the City Auditor and Finance Department through Ordinance 0474-2003.

New items contained in this contract include an Outbound Calling Collections initiative that will attempt to collect on the delinquent accounts that are the most difficult to collect and otherwise deemed uncollectible by the City after proceeding through all available means, including the abovementioned secondary collection effort. These include accounts where names and addresses no longer match and are not traceable by any of the options currently available to the Parking Violations Bureau. This option does not cost any additional money and is payable by a percentage of the delinquent accounts collected. Also included are 5 new electronic ticket writing computers for use by the Police Impou...