Explanation
BACKGROUND:
This ordinance authorizes the Director of the Department of Finance and Management, on behalf of the Department of Technology (DoT), to establish a purchase order with G3 Technology Partners, utilizing universal term contract FL004507. The purchase order will enable DoT to purchase equipment, software licensing and support, and professional services to enhance the City's interactive voice response (IVR) system. The enhancements will provide an application development environment and failover for the IVR system, improving the reliability of the system, which supports the City's 311, Utilities, and Technology Help Desk call centers. The total cost to implement the enhancements is $26,650.77. The pricing offered by G3 Technology Partners reflects that agreed to in the UTC, which expires March 31, 2013.
Fiscal Impact:
In 2010, the Department of Technology legislated $34,412.50 (Ord. No. 1493-2010) with G3 Technology Partners for the purchase of an Interactive Auto dialer software, training, professional services, maintenance and support for the IVR system. The cost associated with this legislation is $26,650.77. Funds are available within the Department of Technology, Information Services Division, Capital Improvement Bond Fund.
Contract Compliance:
Vendor Name: G3 Technology Partners C.C #/F.I.D #: 71-0957200 Expiration Date: 10/10/2013
Title
To authorize the Director of the Department of Finance and Management, on behalf of the Department of Technology, to establish a purchase order with G3 Technology Partners from an existing Universal Term Contract for the purchase of equipment, software licensing and support, and professional services to enhance the City's interactive voice response (IVR) system; and to authorize the expenditure of $26,650.77 from the Department of Technology, Information Services Division, Capital Improvement Bond Fund.($26,650.77)
Body
WHEREAS...
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