Explanation
BACKGROUND
The Department of Public Service, Division of Mobility Options, has a contract with Xerox State and Local Solutions, Inc., to provide parking ticket processing services for the City of Columbus. This ordinance authorizes a bidding waiver to extend the contract for up to three years through March 31, 2017, and authorizes the Director of Public Service to modify contract terms and conditions as needed over the three year extension to implement program enhancements and improvements.
This contract is a complete turnkey system that includes all software, hardware, licenses, and maintenance necessary to process parking citations on a transaction fee basis. It presently includes: a cash remittance system that incorporates walk-in, US Mail, pay-by-web, and pay-by-phone technologies; data entry, data processing, mailing of notices; a registration hold interface with the Ohio Bureau of Motor Vehicles; and a secondary collection effort for tickets that remain unpaid after going through the entire noticing process and still remain outstanding. The net funds collected under this effort are deposited in the General Fund, while a collection percentage fee is deposited in the Collection Fees Fund, established by the City Auditor and Department of Finance and Management through Ordinance 0474-2003.
A contractual relationship between the Division of Mobility Options, Parking Violations Bureau and Xerox State & Local Solutions (hereinafter “Xerox”) has existed since March 1, 1983. The current contract was for one year with five one-year renewals, expiring 3/31/14. It was established through the bid process and authorized through Ordinance 0217-2008. This contract has been advertised for bid three times in the past sixteen years. Xerox has been the only bidder fully responsive to the City’s requests for proposals; the other bids received proposed to perform only some of the required services instead of the entire package. No other vendors are prese...
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