Explanation
BACKGROUND:
The Department of Technology has a need to renew a contract with Emerson Network Power, Liebert Services, Inc., formerly known as Liebert Global Services, established by Ordinance No. 1160-2006, for annual maintenance and related services associated with the Uninterrupted Power Supply (UPS) systems, utilized by the Department of Technology. The contract was most recently renewed and modify by authority of ordinance 0421-2013, passed March 18, 2013 (purchase order EL014243). This contract covers services for computer and data centers at two separate locations, and allows for continuous operations when power fluctuations and failures occur. The original contract provided language that allows for modifications and renewals for additional coverage periods at the end of each year's coverage period, contingent upon the express written approval of all parties and the City's appropriation and authorization of funds.
Approval of this ordinance will make provisions for an annual maintenance service agreement at a total cost of $64,553.78 for the coverage period of 4/19/2014 through 4/18/2015. As Emerson Network Power is the only factory authorized service provider for the UPS equipment used at the City data centers, it is best for the City to obtain service from Emerson instead of through alternate procurement methods
Although maintenance service for Liebert UPS systems are available from other suppliers, Emerson Network Power, Liebert Services is the only factory authorized service provider for the UPS equipment used at the City's data centers. Where alternate providers of UPS services are required to utilize Liebert technicians, Emerson policy is to bill the end user directly and not the third party service provider. Nor does Emerson support third party organizations with technical back-up or guaranteed parts availability. Given the critical need for reliable UPS systems at the City's data centers, it is in the City's best interests to ...
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