Explanation
Background
The Central Ohio Area Agency on Aging (COAAA) is upgrading its existing Customer Interaction Center (CIC) platform from version 3.0 to version 4.0. The objective of the project is to deploy the current and most up-to-date software version of CIC in use at COAAA. One of the main deliverables will be the virtualization of the CIC application servers and the deployment of media servers.
Total cost of the project is $44,394.00, which will include consulting services for the upgrade, additional annual maintenance and support, additional user licenses to accommodate the implementation of the MyCare Ohio demonstration (set to begin July 1, 2014), additional media servers, and other components as necessary.
COAAA has been using the CIC platform since 2008, and has used this vendor (PDT Communications, LTD) since the beginning of the project. There is an existing contract in place with PDT Communications, LTD for annual maintenance and support of the existing system through April 24, 2015. This contract is being awarded pursuant to sole source provisions in Columbus City Code Section 329.07 due to needing the transition to the new platform to be done by the same vendor to avoid a disruption of services and to minimize costs.
EMERGENCY DESIGNATION:
Emergency action is requested in order to have a contract in place with PDT Communications, LTD as soon as possible.
PRINCIPAL PARTIES:
PDT Communications, LTD
PO Box 481
Dublin, OH 43017
614-453-4001
Todd Tonucci
Director of Operations
CONTRACT COMPLIANCE:
PDT Communications, LTD, Contract Compliance# 32-0109794 (Expires 1-2-2015)
FISCAL IMPACT:
$44,394.00 is required from the Recreation and Parks Grant Fund to enter into said contracts.
Title
To authorize the Director of Recreation and Parks to enter into contract with PDT Communications, LTD, pursuant to Columbus City Code Section 329.07, for technology systems, software licensing and support, and associated professional services...
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