Explanation
The purpose of this legislation is to authorize the Director of Public Utilities to modify and increase funding to an existing service agreement (EL014925) with InfoSend, Inc., to provide Electronic/Traditional Bill Presentment and Payment Application Services for the Department of Public Utilities. This service provides the department with a comprehensive electronic billing solution that offers billing and payment options for its customers. Customers will have the convenience of receiving and paying their City of Columbus utility accounts online or to manage their utility account through traditional means. In addition, this environmentally-friendly bill presentment solution will play a significant role in the City’s goals of protecting the environment by offering our customers choices in managing their utility accounts online.
On August 30, 2012, the Director of Public Utilities received nine (9) proposals in response to an RFSQ for Electronic/Traditional Bill Presentment and Payment Application Services. InfoSend, Inc. was selected to provide this service for a period of three years, with the potential for two one-year extensions. For each year of the three-year contract, funds for the services shall be reviewed, and expenditures shall be approved by ordinance of City Council, and appropriation and certification of funds by the City Auditor. The first year of the agreement (2014), the contract was funded in the amount of $1,300,081.00. The second year of the agreement (2015), the contract was funded in the amount of $1,100,000. The maximum obligation of the City for services described in this agreement for Year 3 (2016) of this three-year agreement is $1,100,000.00 unless all the following occur: this agreement is modified in writing; City Council enacts an ordinance approving the new amount; and the Auditor has certified the additional funds. The City is not obligated to spend the maximum obligation authorized for any year under this agre...
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