Explanation
BACKGROUND:
This ordinance will authorize the assignment of all past, present and future contracts, agreements, purchase orders done by the City of Columbus with North American Communication Resource, Inc. (NACR) (Federal Identification #:41-1763228) to ConvergeOne (Federal Identification #:41-1763228), which is the parent company of NACR and is rebranding under a single name. This authorized change will reflect a company name change and federal identification change for all contracts and purchase orders established with North American Communication Resource, Inc. (NACR); and to authorize the Director of the Department of Technology to renew an agreement with ConvergeOne, Inc., formerly known as North American Communication Resource, Inc. (NACR), to provide annual maintenance and support services in support of the City’s interactive voice response (IVR) system. The IVR system supports the City’s 311, Utilities, and Technology Help Desk call centers. The original agreement with NACR (EL015526) was authorized by ordinance 0177-2014, passed March 31, 2014, and awarded through solicitation SA005214. That agreement included four options to renew for additional one year terms, by mutual agreement and approval of proper City authorities. The first renewal was authorized by ordinance 0185-2015, passed February 23, 2015 (EL016808). This ordinance will authorize the second renewal option (year 3 of a 5 year contract) for the term May 1, 2016 to April 30, 2017. The annual maintenance and support cost will be $103,878.62.
EMERGENCY:
Emergency action is requested to expedite authorization of this contract in order to facilitate and maintain uninterrupted support and services from the suppliers.
FISCAL IMPACT:
In 2014 and 2015, the Department of Technology expended $112,342.51 and $115,236.33 respectively with ConvergeOne, Inc. (formerly known as North American Communications Resources - NACR) related to the City's interactive voice response (IVR) system. The 2016 cost associated with this ordinance is $103,878.62, with funds for this expense coming from the Department of Technology, Internal Service Fund. Including this renewal, the aggregate contract total amount is $331,457.46.
CONTRACT COMPLIANCE:
Vendor: ConvergeOne, Inc. (DAX Acct#: 007864); CC# : 41 - 1763228; Expiration Date: 07/09/2017
Title
To authorize the assignment of all past, present and future contracts, and purchase orders with North American Communication Resource, Inc. (NACR) to ConvergeOne; to authorize the Director of the Department of Technology to renew an agreement with ConvergeOne, Inc. for annual maintenance and support services in support of the City’s interactive voice response (IVR) system; to authorize the expenditure of $103,878.62 from the Department of Technology, Information Services Division, Information Services Operating Fund; and to declare an emergency. ($103,878.62)
Body
WHEREAS, this ordinance authorizes the assignment of all past, present and future contracts, and purchase orders done by the City of Columbus with North American Communication Resource, Inc. (NACR) (Federal Identification #:41-1763228) to ConvergeOne (Federal Identification #:41-1763228), which is the parent company of NACR and is rebranding under a single name; and
WHEREAS, this ordinance authorizes the Director of the Department of Technology to renew an agreement with ConvergeOne, Inc. (formerly known as North American Communication Resources (NACR)) to provide annual maintenance and support services in support of the City’s interactive voice response (IVR) system. The IVR system supports the City’s 311, Utilities, and Technology Help Desk call centers; and
WHEREAS, the original agreement (EL015526) was authorized by ordinance 0177-2014, passed March 31, 2014, and awarded through solicitation SA005214. That agreement included four options to renew for additional one year terms, by mutual agreement and approval of proper City authorities; and
WHEREAS, this ordinance will authorize the second renewal option (year 3 of a 5 year contract) for the coverage term period from May 1, 2016 to April 30, 2017. The total funding needed for this renewal of annual maintenance and support services is $103,878.62; and
WHEREAS, an emergency exists in the usual daily operation of the Department of Technology in that it is immediately necessary to authorize the Director of the Department of Technology to renew an agreement with ConvergeOne, Inc. (formerly known as North American Communication Resources - NACR) to provide technology systems, software licensing and support, and associated professional services in support of the City’s interactive voice response (IVR) system, for the immediate preservation of the public health, peace, property, safety and welfare; now, therefore:
BE IT ORDAINED BY THE COUNCIL OF THE CITY OF COLUMBUS:
SECTION 1: That this ordinance will authorize the assignment of all past, present and future contracts, and purchase orders done by the City of Columbus with North American Communication Resource, Inc. (NACR) (Federal Identification #:41-1763228) to ConvergeOne (Federal Identification #:41-1763228), which is the parent company of NACR and is rebranding under a single name. That the Director of the Department of Technology is hereby authorized to renew an agreement with North American Communication Resources (NACR) to provide technology systems, software licensing and support, and associated professional services in support of the City’s interactive voice response (IVR) system. This ordinance will authorize the second renewal option (year 3 of a 5 year contract) for the term May 1, 2016 to April 30, 2017 at a cost of $103,878.62.
SECTION 2: That the expenditure of $103,878.62 or so much thereof as may be necessary is hereby authorized to be expended from (see attachment 0776-2016 EXP):
Dept/Div.: 47-01|Obj Class: 03 |Main Account: 63260| Fund: 5100|Sub-fund: 510001|Program:CW001|Section 3:470104| Section 4:IS02|Section 5: IT1308{Electricity}|Amount: $4,182.15|
Dept/Div.: 47-01|Obj Class: 03 |Main Account: 63260| Fund: 5100|Sub-fund: 510001|Program:CW001|Section 3:470104| Section 4:IS02|Section 5: IT1309{Water}|Amount: $26,601.23|
Dept/Div.: 47-01|Obj Class: 03 |Main Account: 63260| Fund: 5100|Sub-fund: 510001|Program:CW001|Section 3:470104| Section 4:IS02|Section 5: IT1310{Sanitary Sewer}|Amount: $29,823.55|
Dept/Div.: 47-01|Obj Class: 03 |Main Account: 63260| Fund: 5100|Sub-fund: 510001|Program:CW001|Section 3:470104| Section 4:IS02|Section 5: IT1311{Storm Sewer}|Amount: $7,952.95|
Dept/Div.: 47-01|Obj Class: 03 |Main Account: 63260| Fund: 5100|Sub-fund: 510001|Program:CW001|Section 3:470104| Section 4:IS01|Section 5: IT1214{DPS}|Amount: $16,500.00|
Dept/Div.: 47-02|Obj Class: 03 |Main Account: 63260| Fund: 5100|Sub-fund: 510001|Program: IT005 |Section 3:470201| Section 4:IT02|Section 5: IT0203{ISD}|Amount: $18,818.74|
SECTION 3: That the funds necessary to carry out the purpose of this ordinance are hereby deemed appropriated, and the City Auditor shall establish such accounting codes as necessary.
SECTION 4: That the City Auditor is authorized to make any accounting changes to revise the funding source for all contracts or contract modifications associated with this ordinance.
SECTION 5: That for reasons stated in the preamble hereto, which is hereby made a part hereof, this ordinance is hereby declared to be an emergency measure and shall take effect and be in force from and after its passage and approval by, the Mayor or ten days after passage if the Mayor neither approves nor vetoes the same.