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File #: 0130-2019    Version: 1
Type: Ordinance Status: Passed
File created: 12/28/2018 In control: Technology Committee
On agenda: 1/28/2019 Final action: 1/31/2019
Title: To authorize the Director of the Department of Technology to modify a contract for a change order request and to extend the term period on the contract and associated purchase order with Avante Solutions, Inc.; and to declare an emergency ($0.00).
Attachments: 1. 0130-2019 - Change Order Avante
Explanation

BACKGROUND:
This ordinance authorizes the Director of the Department of Technology to modify a contract and associated PO091200 (PO balance $114,391.11) with Avante Solutions, Inc., to extend the term period for 19 months from November 20, 2018 through June 30, 2020, and to authorize a change order request to move $18,920.00 for training and $8,600.00 for data import to professional services so that the vendor can continue with services to complete the project.
The original contract was authorized by ordinance 2286-2017, passed by City Council on October 16, 2017, establishing PO091200. The purchase and implementation of Cherwell/ITSM (Information Technology Service Management) software will enable the Department of Technology to better track, record and address service requests and issues that could possibly impact its customers. It will also better define roles and responsibilities, facilitate metrics for benchmarking, add continual improvement and introduce higher levels of accountability to IT investment. ...

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