Explanation
BACKGROUND:
This legislation authorizes the Director of the Department of Technology, on behalf of the Director of the Department of Public Utilities to enter into an agreement with CGI Technologies and Solutions, Inc., for professional services to review and document “as is” business processes, identify areas of improvement, and provide inputs to the City of Columbus’ future upgrade project with the City’s current mobile utility billing dispatch software, PragmaCAD. This contract will provide professional services for the coverage term period one (1) year from the date of a purchase order confirmed/certified by the Columbus City Auditor's Office at a cost of $65,000.00.
The PragmaCAD system provides the Department of Public Utilities with a Mobile Dispatching System which enables the Department of Public Utilities to optimize service order assignments, assign them to technicians in the field, and capture field information for immediate use. This is expected to produce efficiency and productivity gains, and to make the Department more responsive to customers. The Mobile Dispatching System will interface with the current work order system in use, known as CUBS/Banner, as well as with the planned AVL system.
CGI Technologies and Solutions, Inc. (CGI) is the sole source provider of the PragmaCAD source code and the Banner interface, both developed and retained by CGI, and no other party is allowed to install, modify, or support this proprietary code. Therefore, CGI is the sole provider for services (and does not utilize distributors or resellers to provide maintenance and support, or professional services for its software products) performed in relation to PragmaCAD and the Banner interface software, so this ordinance is being submitted in accordance with the provisions of the Sole Source procurement of the City of Columbus Code, Chapter 329.
EMERGENCY:
Emergency action is requested to expedite authorization of this contract in order to faci...
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