Explanation
This ordinance authorizes the Director of Technology (DoT) to modify and extend an existing agreement with ConvergeOne Inc. through extension of purchase order PO169580. There are no additional funds associated with this extension, rather, the extension makes the remaining funds on the above-named purchase order available for an additional year.
On April 15, 2019, Ordinance 0768-2019 authorized the Director of the Department of Technology to modify an existing contract with ConvergeOne for annual maintenance and support services, professional services, and related software and hardware in support of the City’s interactive voice response (IVR) system. The IVR system supports the City’s 311, Public Utilities Department (DPU), and Technology Department Help Desk call centers. While the funds approved for maintenance and support services, software and hardware have been exhausted, funds are still available on purchase order PO169580 (the PO established following passage of the above-noted ordinance) for professional services. These professional services funds are being used to augment city staff with the implementation, upgrade and coordination of IVR systems throughout the city.
The current expiration date on PO169580 is April 30, 2020. Passage of this ordinance will authorize extending this expiration date for one year, thus giving PO169580 an updated term of May 1, 2020 through April 30, 2021. Passage of this ordinance will also give DoT access to remaining funds on the purchase order. (As of April 2, 2020, PO169580 had a balance of $57,774.36).
Amount of additional funds to be expended: $0.00
Original contract amount (Ord. # 0177-2014): $112,342.51
Modifications (1-4) $466,338.60
Maintenance and support renewals $218,298.46
Modification #5 (Ord. # 0768-2019) $192,937.92
Modification #6 (this Ord. Ord # 0877-2020) $0.00
Total aggregate amount of contracts and modification(s): $989,917.49
CONTRACT COMPLIANCE
Vendor Name: ConvergeOne Inc.
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