Explanation
BACKGROUND:
This legislation will authorize the Office of the City Auditor, Division of Income Tax, to enter into a contract for software maintenance and technical support renewal of the Division of Income Tax’s eFile/ePay application and IT maintenance and technical support for the servers and infrastructure to host the eFile/ePay application provided by Lee & Mason Financial Services DBA Specialized Business Software, Inc. for Phase 1 and Phase 2 of the Division of Income Tax’s Workflow eFile/ePay application. Specialized Business Software, Inc. custom designed, developed, and has an ongoing relationship to develop the Workflow eFile/ePay application for the Division of Income Tax and is the only vendor authorized to provide support to their product.
This contract will provide a year of support services at a cost of $79,601.25. The software maintenance includes bug fixes, maintenance and technical support. The IT maintenance and technical support includes maintaining the 3rd party datacenter hosted eFile/ePay application, keeping the system software packages on the 3rd party datacenter computers and firewalls up and running and up-to-date.
The Division of Income Tax’s Workflow eFile/ePay application was developed by Specialized Business Software, Inc. and provides taxpayers the ability to file tax returns with the Division of Income Tax electronically. The development of Phase 1 of the Workflow eFile/ePay application was authorized by ordinance 2490-2013, passed November 4, 2013. The Phase 1 Statement of Work provides for software maintenance and technical support of the custom eFile/ePay application on an annual contract basis at thirteen-thousand-five-hundred dollars ($13,500.00), which is fifteen percent (15%) of the development cost. The Phase 1 Statement of Work also provides for IT maintenance and technical support of the custom eFile/ePay application on the 3rd party datacenter host on an annual contract basis at thirteen-thousand-fiv...
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