Explanation
Ordinance 2747-2020, passed on December 7, 2020, authorized the Director of Finance and Management, on behalf of the Department of Technology (DoT), to establish a purchase order with Dell Marketing, LP, for access to Microsoft Premier Support services. The original contract totaled $80,096.80 and was procured through the State of Ohio’s Microsoft Contracts and Enrollments Large Solution Providers (LSPs) contract, 0A1252 (expiring on 6/30/2025). This Ordinance authorizes the modification of the above-mentioned contract by adding 40 hours to the original 120 Support Account Management hours for a total of up to 160 Support Account Management hours.
Dell’s Microsoft premier support bid includes account management, support assistance and problem resolution services. The continued provision of these services will help keep the various Microsoft tools and applications, used throughout the city, operating smoothly. These services were originally procured through solicitation of bids via the State of Ohio’s Microsoft Contracts and Enrollments Large Solution Providers (LSPs) contract, 0A1252. Four responses to the original solicitation were received, including that from Dell, which was deemed the lowest responsive submission. The other respondents were as follows:
Microsoft - $81,160
SHI - $81,971.61
Insight Public Sector - non-responsive
Dell wishes to continue to provide these services and to modify the original contract by adding 40 hours at a cost of $12,731.00. The term of the original contract is not being extended. As such, the term of this contract, as modified, on December 16, 2021.
This ordinance also authorizes the expenditure of $12,731.00 for the above-described services.
FISCAL IMPACT
Funds for this expenditure are available and budgeted in the Information Services 2021 operating fund budget.
EMERGENCY DESIGNATION
Emergency designation is being requested for this ordinance so that the services described above are available before expiratio...
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