Explanation
BACKGROUND:
This ordinance authorizes the Director of the Department of Technology to renew an agreement with Information Builders, Inc., to purchase software maintenance and support services. The original three-year agreement (EL013089) was authorized by ordinance 0768-2012, passed June 25, 2012. The agreement was most recently renewed by authority of ordinance 1193-2013, passed July 1, 2013, through purchase order EL014627; and subsequently modified by authority of ordinance 2363-2013, passed November 11, 2013, through purchase order EL015040. This ordinance will authorize the third year of the three year agreement, providing software maintenance and support services for the following term periods: License numbers 633c.01 and 633c.02 from July 1, 2014 through June 30, 2015, at a cost of $34,876.49 and License numbers 633c.01 and 633c.03 from November 14, 2014 through June 30, 2015, at a cost of $8,856.61. The total amount of funding requested via this ordinance is $43,733.10.
The City requires an enterprise business intelligence platform to enable better information access and reporting from its other enterprise applications (e.g., financial system, billing systems, work order systems, etc.). The goal of this project is to continue to deliver usable, timely and accurate information to managers so they can make more informed decisions, thereby improving efficiency and effectiveness of services delivered by the City. The Department of Technology, in collaboration with other City departments, is continuing the implementation of this new technology, satisfying the needs of City departments for improved information delivery.
Information Builders provides technical support for the City's WebFocus and iWay business intelligence platform. This enables the City to access on line and telephone assistance from Information Builders technical experts to resolve issues and enhance the system. The annual support payment also entitles the City to updated v...
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