Explanation
BACKGROUND:
This legislation will authorize the Director of the Department of Technology on behalf of the Department of Public Utilities to enter into year 3 of a 3 year contract (Evergreen Support Plan) for PragmaCAD software support, provided by CGI Technologies and Solutions, Inc. for the Department of Public Utilities Mobile Dispatching System and Banner interface support. The original contract (EL012209) was authorized by ordinance 0265-2011 on March 14, 2011. The agreement was most recently modified under the authority of ordinance 2924-2016, passed December 12, 2016, through PO040843. This contract will provide the third year of an existing three year support services plan for the coverage term period from December 18, 2017 through December 17, 2018, at a cost of $44,848.00.
The PragmaCAD system provides the Department of Public Utilities with a Mobile Dispatching System which enables the Department of Public Utilities to optimize service order assignments, assign them to technicians in the field, and capture field information for immediate use. This is expected to produce efficiency and productivity gains, and to make the Department more responsive to customers. The Mobile Dispatching System will interface with the current work order system in use, known as CUBS/Banner, as well as with the planned AVL system.
CGI Technologies and Solutions, Inc. (CGI) is the sole source provider of the PragmaCAD source code and the Banner interface, both developed and retained by CGI, and no other party is allowed to install, modify, or support this proprietary code. Therefore, CGI is the sole provider for services performed in relation to PragmaCAD and the Banner interface software, so this ordinance is being submitted in accordance with the provisions of the Sole Source procurement of the City of Columbus Code, Chapter 329.
EMERGENCY:
Emergency action is requested to expedite authorization of this contract in order to facilitate and maintain un...
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