Explanation
Background: This legislation authorizes the Director of the Department of Finance and Management on behalf of the Franklin County Municipal Court Clerk, Clerk of Court ("Municipal Court Clerk”) to enter into contract with Genesys Telecommunications Laboratories, Inc. for the purchase of two Mediant 1000 B 4 Span VOIP Gateways and maintenance and support services for the Municipal Court Clerk’s Office Customer Interaction Center (“CIC”) phone system (“system”); and to authorize an expenditure of $24,449.78. The CIC phone system communicates with the e-filing system for the Municipal Court Clerk Case Management System.
The additional VOIP Gateways are necessary to maximize uptime/recovery in the event of a system failure, and to provide notification for court dates via automated phone calls.
Genesys Telecommunications Laboratories, Inc. is the proprietary source for our CIC phone system. The purchase from Genesys allows for seamless installation, as the hardware has already been tested and certified with the CIC System. It also provides faster turnaround in the event of hardware failure. Therefore, the Municipal Court Clerk, respectfully requests to waive the competitive bid provisions of Chapter 329, Columbus City Codes.
Emergency: Emergency declaration is requested for the continuity of the services for the CIC phone system for the Municipal Court.
Fiscal Impact: Funds totaling $24,449.780 are available within the Municipal Court Clerk Capital Improvement Fund.
Contract Compliance Number: 94-3120525; Expiration date: 01/25/2019
DAX Vendor Number: 020601
Contracts:
Ordinance: 2609-2017; PO091015, PO090491; $58,681.50
Ordinance: 0408-2018; $24,449.78
Title
To authorize the Director of the Department of Finance and Management on behalf of the Municipal Court Clerk to enter into a contract with Genesys Telecommunications Laboratories, Inc. for the provision of the VOIP Gateways and support services for the Municipal Court Clerk ph...
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